Liberty Bridge Road Practice

I spent several days at home experiencing a high fever, cough, sore throat, breathing difficulties and headache. I felt I needed to speak with a GP since over-the-counter pain relief wasn't..

Our experience at this practice has been consistently disappointing, characterised by extended waiting times, delayed appointment availability, and rushed consultations that felt dismissive of our..

The service quality fell short of expectations. The reception staff came across as dismissive and unhelpful. I would not suggest this practice to others.

I had a negative experience with the reception staff. The manner in which phone calls were handled and the general demeanor presented felt unwelcoming and dismissive. I found this interaction..

Extremely disappointing experience. If lower ratings were available, I would select them. The front desk staff demonstrated behaviour that I found to be dismissive and lacking in professionalism. I..

I'm frustrated by the complexity involved in obtaining a basic prescription. The process has required: 1. An online consultation followed by a pharmacy visit, yet no prescription was provided. 2. A..

I wanted to share how pleased I was with my appointment today. The clinician I saw was wonderful, compassionate and made me feel genuinely listened to and valued. Their guidance and support gave me..

I enquired about registering at the practice after receiving a helpful response during my initial contact. Since my location falls slightly outside their standard catchment area, though only a short..

I'm unsure why this practice receives so many negative ratings. It's a general practice that typically requires a few days to secure an appointment rather than extended waiting periods, and it's..

I find it puzzling when others voice concerns about this practice, as I have not experienced any problems throughout my time as a patient. The team members have consistently demonstrated..

The practice fell significantly short of expectations. Young patients experienced extended waiting periods regardless of circumstances. My child was visibly distressed throughout the visit, yet this..

I attempted to revise my previous feedback but it was unintentionally removed. The practice has demonstrated notable improvements in its communication and responsiveness. The digital consultation..

I had one of the best experiences with a blood test and body checkup this week. The healthcare professional who assisted me was excellent and provided me with very attentive care throughout the..

Extremely disappointing experience overall. The appointment booking process takes an considerable amount of time. The practice tends to redirect patients to other practitioners rather than offering..

Courteous and welcoming staff who work diligently, though the practice can become quite hectic during peak times.

If you are fortunate, you may receive assistance approximately half an hour beyond your scheduled appointment slot. Frequently, you will also find yourself hurried through the consultation without..

I have consistently had disappointing experiences at this practice. Each time I visit, the clinicians appear unprepared for my appointment and ask what I need help with, despite this being a..

The staff members displayed discourteous behaviour across both phone and in-person interactions. Many appeared dismissive and unhelpful, often failing to engage attentively with concerns raised or..

I'm puzzled by the lower ratings I've seen elsewhere. This practice has delivered consistently strong care over the past eighteen months or so. I've noticed they've made meaningful progress during..

The healthcare professional at this surgery is competent and appreciated, thank you 👍