MB

Minal B. 3 years ago • From Google

Rating

Bad

Reception refused temporary patient injection request

My wife and I are away on a four-week holiday, and she requires regular injections that are due during our time away. The previous week, she contacted the surgery to enquire about temporary patient registration, and was told this would be possible. However, when we attended on Friday morning, we were informed that they were unable to provide the treatment. We found this response disappointing and frustrating, particularly given that the procedure would have taken only a few minutes to complete. My wife has always been someone who prioritises helping others, and we were hoping the practice would have shown similar consideration in this instance.

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