The Park Surgery

The team were welcoming and approachable, which was not an issue.

I contacted the surgery via NHS App in the morning and was pleased to be offered an appointment later that same day. I saw a clinician who was friendly, thorough and professional and made a genuine..

I had concerns about the accuracy of information recorded in my medical notes. When I questioned these entries, I was informed that the clinician was managing multiple responsibilities. An apology..

The whole process surprised me today as I managed to get an appointment and blood test all in one day. The healthcare professional I saw was excellent.

The appointment request application has consistently provided same-day availability whenever I have used it. Blood test requests have always been accommodated without issue. I am satisfied with my..

I do not visit doctors often and when I do I expect to receive professional assistance. During my appointment, I felt spoken to in a condescending manner and found the interaction patronising and..

Throughout the past several months, I have received outstanding care from this practice. The service has been remarkably swift, welcoming, and well-organised. I have been assessed promptly and..

Multiple visits to the practice have contributed to this assessment. On several occasions, requests for standard documentation submitted well in advance were not fulfilled within the required..

Recently had my initial experience with the AI receptionist system at the practice in Driffield and found it quite frustrating. I decided to try it out, but when my query proved to be more complex,..

It is extremely difficult to secure an appointment at this practice. I have been attempting to address a health concern for three months without success. Over a four-year period, I have been unable..

It took some time to reach the practice by telephone, however I was able to secure an appointment on the same day, which I greatly appreciated.

Every time I have completed a triage form, I have consistently received a response and my concern has been addressed promptly and suitably. The clinician I saw has been consistently thorough and..

I wanted to express my appreciation to the practice, from the front desk team through to the clinical staff I encountered. Everyone I interacted with was welcoming and supportive throughout my..

I had to spend considerable time on the phone attempting to book an appointment, but the call was disconnected. Frustrated by this experience, I decided to visit in person since I was nearby. Upon..

If I could give zero stars I would. I called to request a callback from the clinician I have been working with, which is what I was told to do during my last appointment. However, the receptionist..

Absolutely terrible experience. I spent an hour on the phone waiting for a callback, only to be told my prescription was ready. When I went to collect it, I was informed it wasn't available. There..

The practice has deteriorated significantly. I attempted to book an appointment by phone but was directed to use the online system instead. The waiting time for an available slot was considerably..

They appear to rely excessively on emergency ambulance services to manage their workload. My friend sought to discuss an ongoing health concern and explore referral possibilities with a GP. However,..

I explained my symptoms clearly and the healthcare provider identified what appeared to be a urinary tract infection, which was causing me discomfort in my lower back and sides along with night..

I regularly request repeat prescriptions, but there are frequent occasions when my medication is not ordered in as expected. I have found the dispensary staff to be unhelpful and lacking in..