FP

F P. 2 years ago • From Google

Rating

Bad

Reception refused to prioritise sick infant

I would rate this practice much lower if possible. I have recently relocated from another area where I received significantly better care. I was unable to get an appointment for my infant who had a fever, as the practice stated they had no available emergency slots for several days. I felt that a young child with this symptom should have been seen more promptly. On multiple occasions, I was directed to contact 111 instead of having the practice arrange for clinical advice or a callback from a clinician, which would have allowed for appropriate guidance and medication if needed.

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