Walkley House Medical Centre

The practice has been instrumental in maintaining my health and wellbeing.

The practice provided a pleasant experience, and the staff demonstrated a good level of responsiveness to my needs.

Having recently relocated from another county, I was pleasantly surprised by how straightforward the registration process was at this practice. The reception team were particularly helpful and..

The shift to online-only appointment booking has made the process lengthy and cumbersome, with questions that feel unnecessary. This has prompted me to seek care elsewhere, as obtaining an..

The medical team and front desk staff were very courteous and professional. I would certainly suggest this practice to others.

I'm on quite a lot of medication and managing multiple prescriptions has been challenging. I've experienced difficulties with repeat prescriptions not being processed in time, which has left me..

The online triage system has proven quite convenient for those with busy schedules who prefer to avoid lengthy telephone waits. After submitting details about my concern, a clinician contacted me..

Getting an appointment requires calling at a specific time in the morning, and wait times on the phone can be lengthy, sometimes extending beyond half an hour. Once you've called, you can expect to..

The team members are approachable and clearly making an effort, however the practice appears to be managing a high volume of appointments. It would seem that reducing patient numbers could allow..

I have been able to phone in for a repeat prescription each month to be delivered for the past three years, which has been an excellent service that I have genuinely appreciated. When I called..

I was recently notified that following the implementation of a new scheduling arrangement, I now face a wait of almost six weeks before I can be seen for a consultation. This is unprecedented during..

I have not been attending this practice for an extended period, however I have encountered difficulties on two separate occasions when attempting to obtain repeat medications. The practice does not..

I have experienced numerous difficulties during my time as a patient at this practice over the past year. There have been problems with medication management, frustrating administrative processes,..

I contacted the practice two days in advance of my departure, within the timeframe I had previously been informed would allow sufficient time for processing requests, to arrange collection of a..

This practice has significant issues that I would recommend avoiding. Appointments are extremely difficult to obtain, and there is minimal direct communication about health concerns. Each visit..

Incompetent and dishonest but they all seem to be these days. Unable to cope with the slightest complexity and nuance. They cause pain, anxiety and distress willingly and as a matter of course.

The practice has faced considerable challenges recently, which has been disappointing at times. However, I attended an in-person appointment recently and found it to be excellent. Both the reception..

I cannot emphasise enough how supportive and well-organised this practice has been. I have been a patient here for two decades and have never experienced any issues worth raising. I am grateful to..

The practice consistently appears to have limited availability, with appointment slots typically requiring several weeks to secure. Those unable to access the online booking system, including..

There aren't words to describe this practice, well, there are, but you can't use them here. If you have any enemies, recommend them this practice!