DR

David R. one year ago • From Google

Rating

Excellent

Reception staff arranged same-day appointment quickly

A couple of weeks ago my spouse suddenly developed a serious and painful eye infection. I was quite concerned and called the reception team, who were really helpful and managed to arrange an appointment with a clinician the same afternoon. The clinician was really good and prescribed some medication. A day later the eye had worsened and we contacted the surgery again. The clinician already had an alternative plan documented in the patient notes and with the help again of the reception and administrative staff we had a new prescription ready at the pharmacy and arrangements made for a specialist appointment with a local eye care provider the next day. This really was outstanding care from a number of staff at the practice - the patient's eye is much improved thanks to you.

Bingley Medical Practice

one year ago

We are really grateful you taking the time to leave us this feedback, and so pleased that your experience of the team here at Bingley Medical Practice was so positive. We will be sure to pass on your feedback to Chloe and Dr Smith. Many thanks

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