South Hornchurch Medical Practice
C S. 2 years ago • From Google
Bad
Reception staff ask about symptoms loudly in waiting room
A member of the reception team creates a stressful and uncomfortable atmosphere during interactions at this surgery. They ask about the nature of medical concerns in a way that lacks privacy, and become more insistent when patients are hesitant to share details. There are concerns that decisions made regarding prescriptions have had significant impacts on physical wellbeing, work capacity, and mental health. This approach feels unprofessional and raises questions about patient safety and welfare. A formal complaint is being considered following a recent visit by a family member.
Unable to obtain a properly completed medical certificate from the practice 😂
South Hornchurch Medical Practice
H S.
I was very disappointed by what I perceived as discourteous behaviour from the reception staff and to some extent from a clinician at the practice. This was not an isolated incident, as I have..
South Hornchurch Medical Practice
tracy p.
If I could just review the clinical staff and some of the reception team, it would be a 5-star rating, but overall this practice barely reaches a 2. We would have preferred to continue as patients..
South Hornchurch Medical Practice
Erty G.
Arrived for my appointment only to find a notice indicating that no clinical staff were available, meaning the practice was effectively shut. It's frustrating that the practice can send reminder..
South Hornchurch Medical Practice
Steve B.
The team here proved to be quite supportive and accommodating.
South Hornchurch Medical Practice
James S.
I struggle to understand why this practice continues to operate. The clinical care has been disappointing and the team appears indifferent to patient concerns. Appointment availability is..
South Hornchurch Medical Practice
mihai b.
Very nice staff. Thanks to the nursing team for the care and treatment provided! Especially to the two nurses who went above and beyond to help. Thank you so much! God bless you both!
South Hornchurch Medical Practice
Hisham's f.
The dental professional and their support staff member were exceptionally kind and provided helpful assistance throughout the visit.
South Hornchurch Medical Practice
Richard F.
I appreciate your kind words, but I should note that this review appears to be about a dental practice rather than a GP surgery. I've rewritten it as requested, though it falls outside the typical..
South Hornchurch Medical Practice
Agne S.
One of the finest healthcare professionals I have encountered in my experience with general practice.
South Hornchurch Medical Practice
Nez K.
I must say that on several occasions now, the reception team have really gone the extra mile to be helpful and resolve matters I have encountered. This has been particularly the case with managing..
South Hornchurch Medical Practice
Subhash P.
I have had an extremely disappointing experience at this practice. The clinical staff appeared unprofessional in their approach and I felt their diagnostic and treatment capabilities were..
South Hornchurch Medical Practice
Nikhil R.
The waiting period at this practice is notably short. I would choose to attend here rather than visit other walk-in centres in the area.
South Hornchurch Medical Practice
Geraldine C.
The staff have consistently demonstrated friendliness and helpfulness. The clinician I saw does not give up on a problem, continuing to investigate until finding a resolution.
South Hornchurch Medical Practice
Sarah H.
The receptionist I spoke with on the phone was incredibly considerate and helpful, taking extra steps to assist me with my concern. I was very grateful for the excellent service provided.
South Hornchurch Medical Practice
Kerrington K.
Disappointing experience. My mother described her symptoms to a healthcare professional, who performed a test that initially came back negative and suggested the issue was related to digestive..
South Hornchurch Medical Practice
Mino K.
I would not recommend this practice based on my experience.
South Hornchurch Medical Practice
Mike B.
My late wife attended this practice for treatment some years ago, and while the clinical care provided was satisfactory (particularly given the complexity of her condition), I have since received..
South Hornchurch Medical Practice
Khaled A.
The staff at this practice wasted my time.
South Hornchurch Medical Practice
Pamela S.
I attended an appointment scheduled for mid-morning but was not seen until mid-afternoon. This significant delay was disappointing and I would not recommend this experience.
South Hornchurch Medical Practice
Mike H.