Gosforth Memorial Medical Centre

I have only been with the practice for a few months but every clinician I have seen has been attentive and caring. I was recommended to register by numerous people, including someone with medical..

The receptionist who assisted with my enquiry was incredibly helpful. The service provided was excellent and I genuinely appreciated their supportive and attentive approach. Thank you.

I called this afternoon seeking some guidance. The receptionist was extremely accommodating and arranged a telephone consultation with a clinician for me. The clinician who called back was able to..

An absolutely professional, well managed centre with really lovely, caring and very helpful staff giving an outstanding service. Thank you.

The receptionists appear to follow a rigid protocol that leaves little room for flexibility. Additionally, there seems to be a lack of attentiveness when dealing with enquiries.

I've attended physiotherapy sessions at this centre on two recent occasions. The therapist I saw was personable and approachable, providing informative and thorough guidance while demonstrating..

I attempted to contact the practice multiple times this morning and encountered significant difficulties with the telephone system. The current setup lacks a queuing mechanism, leaving callers with..

Unfortunately, the practice has changed significantly since my previous review. I manage two long-standing chronic conditions primarily at home using medications that were originally prescribed by..

The practice seems to have a lot of newer clinicians who I felt lacked sufficient experience. I was concerned about the medication dosing prescribed to a family member, and when I discussed this..

Disappointing experience where I felt the practice was unable to provide the assistance I needed. I would recommend considering alternative healthcare providers.

This feedback concerns Reception services rather than the clinical team. Obtaining an appointment proved extremely challenging. After calling repeatedly over several days, both morning and..

This practice was previously reliable, but standards have declined noticeably. Following the integration with another local surgery, services have become predominantly digital-based, making it..

Excellent responsiveness Speedy availability for appointments Much appreciated 🙏🏻

I have been a patient at this practice for a considerable time and previously had positive experiences, however my recent interactions have been disappointing. I felt the reception staff were..

I have found this to be an excellent general practice, delivering a notably swift and well-organised service. I am very grateful for the care provided.

The situation appears to be deteriorating. Attempting to book an appointment at 8.30 results in all slots being unavailable by the time the call connects. Trying again at 1230 yields the same..

I found the booking process rather challenging, as the staff member I spoke with provided unclear guidance on how to arrange an appointment. I haven't managed to secure one yet. I wouldn't suggest..

I have found the process for obtaining repeat medications through both online and telephone methods to be more complicated than it needs to be. There have been instances where the communication has..

Outstanding experience - swift and efficient, with the updated digital platform representing a significant improvement. I'm genuinely puzzled by some of the critical feedback about this practice..

I have experienced several difficulties with this practice. While I recognise the significant pressures facing the service, I have found the experience at other comparable GP practices to be..