Ardingly Court Surgery

The service provided has been quite disappointing, particularly given my circumstances as a housebound patient living extremely close to the practice. Despite my proximity, there have been ongoing..

The healthcare professional provided wonderful care.

The receptionist's manner came across as discourteous and lacking in professionalism. When seeking an appointment or a callback from a clinician, there should be no need for confrontation,..

I recently attended for a routine screening procedure and the healthcare professional was absolutely delightful. They were friendly and engaging, which helped me feel at ease during what can be an..

It's disappointing to see the lack of continuity in care at this practice. While some team members are genuinely helpful and pleasant, others come across as unwelcoming and seem poorly suited to..

I was very disappointed by a member of staff who appeared to be gesturing aggressively toward my dog while it was simply sniffing the grass. Following this incident, I requested to speak with the..

I thoroughly enjoy attending this medical practice. The reception team and clinical staff consistently provide excellent service. The receptionists make a genuine effort to assist me whenever I..

The reception team demonstrated helpfulness and courtesy throughout their interactions.

I've consistently found the front desk team to be very supportive, though like any service, the way you interact with them can shape how they respond. The clinical staff are outstanding, the finest..

This is a small practice serving a demanding area. Those seeking attentive, considerate and compassionate care may encounter challenges here. Registration may not be suitable if you are young, in a..

I have always found the reception team to be very helpful and considerate, consistently making time to explain things clearly and provide excellent service. The team members I've interacted with..

I recently joined this practice and whenever I attempt to call, the line doesn't ring through - instead I get a "user busy" message. It seems rather pointless. Attempting to get an appointment with..

I have had a positive experience at this GP practice. The consultations I have received have been satisfactory and the administrative team have been helpful and organised. However, I find the online..

Delivers exactly what you'd expect, with a pleasant and welcoming team.

This practice has not met my expectations. The reception team came across as unwelcoming, and I felt that clinical staff did not give adequate consideration to my concerns, particularly regarding..

I found the experience quite frustrating. The advice I received seemed inconsistent depending on who I spoke with. On multiple occasions when I called, I was told I would be speaking with a..

I have been a patient at this practice for over six decades. Throughout this time, I have witnessed numerous changes in both the clinical and administrative teams. Despite facing significant..

I felt compelled to contact the regulatory body about this practice. The community should expect higher standards. The service falls short across the board. The reception team's performance is..

I would appreciate improvements to the telephone appointment booking system. When I attempt to book an appointment by phone from the stated opening time, I experience several frustrating issues...

An extremely disappointing experience from start to finish. I would strongly advise anyone with alternatives to consider registering elsewhere. The telephone system involves lengthy waiting times,..