The Old Dairy Health Centre
CC
Candisia C. 8 years ago • From Google
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The practice was previously located elsewhere under a different name before relocating to its current address. One particular clinician stands out as notably competent, professional, and empathetic. However, the experience with other clinicians has been inconsistent, with a tendency toward offering personal viewpoints rather than objective clinical guidance. The reception team's manner has come across as unnecessarily abrupt and unwelcoming. EXAMPLE 1: During an appointment regarding mental health concerns, I was told that my ability to attend the appointment suggested there were no significant issues, and that anger management might be more appropriate. This feedback felt dismissive given a documented history of ongoing mental health difficulties spanning over a decade. I was concerned about how such an interaction could affect someone in a more vulnerable state. EXAMPLE 2: Before planning to have children, I expressed concerns about fertility. I was advised that no investigations or support could be offered. A subsequent appointment with the aforementioned clinician resulted in a more supportive approach, with appropriate investigations arranged to check for any underlying issues. EXAMPLE 3: When experiencing a respiratory infection during pregnancy, I was prescribed an antibiotic at a dosage and duration that seemed unusually high. Upon attending hospital, staff expressed concern about the prescription and indicated that following such guidance could have posed risks to the pregnancy.
Cornelius M.