The Sutton Manor Surgery

The reception team provided a pleasant, courteous and professional service. The clinician I saw also made me feel at ease as a new patient, ensuring I felt relaxed and heard throughout the..

The medical professionals here are excellent, though obtaining an appointment can sometimes be challenging.

The team at both the medical practice and pharmacy consistently demonstrated a helpful and supportive approach.

I had to relocate to a practice closer to my residence and this was the nearest option available. Unfortunately, my experience at this surgery has been disappointing. During my last visit, I felt..

I have been experiencing ongoing symptoms that are causing me concern, even with my current medication. I contacted the practice today to request an appointment and was offered a date several weeks..

Extremely useful, managed to get my issue resolved.

Excellent pharmacy with courteous team members. I was able to receive my second vaccination and collect both of my medications all in one visit late in the evening. Very convenient and efficient..

I have been attending this surgery for over three decades. Throughout my time as a patient, I have consistently found all members of the reception team, nursing staff, and clinical practitioners to..

I have been attending this practice for quite some time. The clinical staff are really good. Just occasionally, some reception staff have been a bit curt, which is a shame as it reflects poorly on..

I have consistently found the team at this practice to be remarkably dedicated and professional. Throughout my time as a patient, I have received care for a range of health concerns, and at my..

I have had consistently poor interactions with a member of the reception team. On multiple occasions, I felt the service was unhelpful and the attitude was unwelcoming. I was also uncomfortable with..

My family and I have been registered with this practice for approximately 15 to 20 years, but we have decided to leave due to several concerns. The reception staff have been a significant issue,..

I have never had difficulty obtaining an appointment at this practice. The reception team have been helpful, and I was recently seen by a clinician who was very attentive and went out of their way..

A wonderful practice with compassionate and helpful team members throughout, from the front desk to the clinical staff.

The clinical staff are approachable and demonstrate excellent rapport with younger patients. Since joining this practice recently, I have found most of the reception team to be helpful and..

The reception team could benefit from additional training to improve their approach and professionalism when dealing with patients.

The reception team were welcoming and well-informed. The clinical staff demonstrated excellent professionalism and competence. Their dedication to managing a demanding role is truly commendable.

I would like to express my gratitude to the administrative staff member for their kindness and support during my recent visit. I have been dealing with significant health concerns and they were..

I have been a patient at this practice for over a decade. Following the pandemic, there have been noticeable shifts in how things operate, and obtaining an appointment has become increasingly..

Attended for my first vaccination appointment and found the staff to be excellent, with everything running smoothly and efficiently. The process moved quickly throughout. I have significant anxiety..