Stephen M. one year ago • From Google
Poor
The receptionist who answered the phone had a rather dismissive manner and made critical comments about when I was calling. Their approach seemed unhelpful and gave the impression of being unsuitable for a customer-facing role. I was left with a negative impression of the interaction. This is the practice my father uses, and I have noticed the standard of service appears to have declined over time.
Natalia B.
6 days ago I have been attempting to book an appointment for a family member with multiple health concerns who requires urgent medical attention. Despite calling at the start of each day over several..
Debra F.
5 months ago The practice appears to be understaffed relative to the number of patients they care for. Messages are sent requesting appointments, yet availability is limited, which can result in medication..
Vadims B.
7 months ago The staff came across as unwelcoming, and I found it extremely difficult to secure an appointment. I was unable to book in a new family member, which was frustrating. I am considering changing my GP..
Graeme L.
2 months ago The service provided was satisfactory, though finding a parking space proved to be quite challenging.
Clare C.
3 months ago The front desk staff consistently demonstrate a friendly and supportive demeanor.
Atiq R.
7 months ago Experienced a lengthy wait time when attempting to book an appointment over the telephone, with no available slot secured following the call.
Nelly e.
4 months ago I attended my general practice appointment for a health consultation.
Repugnant P.
4 months ago I had an excellent experience recovering from an incredibly challenging period. The staff were instrumental in helping me through a difficult time when I was struggling significantly. They provided..
Tanya T.
7 months ago I was a patient at this practice for two decades and consistently found it to be outstanding, considering the broader challenges within the NHS and the demanding workload faced by clinical and..
Rebecca W.
one month ago After being on hold for an extended period on the telephone, I was informed that no appointments were available. I found this deeply frustrating. Despite explaining that my child experiences anxiety..
Irene Bendler
yesterday Again another horrible experience. Queued up at 7.30am to ensure I would be seen by a doctor. I have severe pain in my abdomen. Had to give a urine sample and then saw a doctor at 9am. I was told I..
Wayne D.
6 months ago My confidence in this practice has diminished considerably. Obtaining appointments proves extremely challenging, particularly during times of urgent need. The consistent response is always to call..
Aaron W.
7 months ago My experience at this practice has revealed considerable concerns regarding how communication is managed and how accessible care is for patients relying on their services. Several significant..
Kelly L.