The Lakes Medical Practice

It's consistently straightforward to arrange an appointment through either a phone call or text message, with the option for an in-person visit when necessary. Given that my family member has..

I would like to express my gratitude for the excellent service provided by the team at the Lakes Practice. I am particularly appreciative of the prompt and skilled assessment I received from a..

I have had a few occasions where I felt the experience could have been better. Communication seemed challenging, and I felt that more time might have been needed to fully explain my concerns and..

I genuinely considered warning others away from this practice, but I couldn't do that in good conscience knowing it wouldn't be truthful. The care I've received has been excellent across the board,..

It is extremely difficult to secure an appointment at this practice. Even when you manage to get through, you are unable to see a clinician in person and are instead told you will receive a..

Securing an appointment can occasionally be challenging, but the clinical staff members are wonderful and clearly prioritise patient wellbeing. On occasion, they may err on the side of caution.

Outstanding healthcare service provided at this practice. The administrative team, nursing staff, and clinicians all deserve considerable appreciation for their excellent work.

I have consistently found the entire team to be welcoming and supportive. Whether attending appointments over the phone or visiting in person, the clinical staff have provided excellent care and..

Ring the practice Switch on the kettle Brew a hot drink Have it with some biscuits Pour another cup Sit through the recorded message as it goes on and on... Eventually get through to speak with..

Absolutely disappointing. We attempted to arrange temporary registration with this practice, but they appeared unfamiliar with the process and ultimately declined our request. It is concerning to..

We are currently staying in temporary accommodation while transitioning between properties. We required a GP appointment and selected a local practice based on its reputation and convenient..

I must respectfully disagree with certain other reviews posted here. In my experience, getting an appointment has been straightforward, provided you are willing to use telephone consultations. The..

I have been fortunate on a couple of occasions when the clinician I was seeing demonstrated exceptional dedication and went well above expectations. The clinical staff members are also very..

The care I have received during each of my visits has been outstanding. My most recent appointment was particularly excellent. I am very grateful to the team at the practice in Penrith.

I would like to extend my genuine appreciation to the foot care specialists team for their professionalism and the outstanding care I received during my minor foot procedure. Throughout my time..

I had concerns about the safety and quality of care at this practice. I would advise caution before attending.

I felt that my concerns were not adequately heard during my appointment, and I was disappointed that no further contact was made despite my ongoing symptoms.

I have received excellent care and attention at this practice.

Used to be excellent. The clinical staff remain skilled, but the practice itself has become overly procedural, unhelpful and appears indifferent to patient needs. Phone access is severely..

The practice has some strengths, though there are a few members of the medical team whose approach I found somewhat dismissive.