GS

George S. 2 years ago • From Google

Rating

Bad

Reception staff blocked access to care

It was extremely frustrating to attempt contacting the practice this morning. The reception staff were unhelpful and difficult to get past, making it feel impossible to access care. I needed a prescription urgently following a distressing incident, but was unable to speak with a clinician and was offered an appointment several days away. This experience mirrors previous attempts to reach the practice, which have consistently been disappointing. The overall service fell well short of expectations.

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