HC

Harry C. one year ago • From Google

Rating

Bad

Reception staff blocked my number without reason

I found my experience at this clinic to be unsatisfactory overall. The reception staff interactions were frequently unhelpful and left me feeling unwelcome, including an instance where my contact details were blocked when I was attempting to arrange my appointments. Several other patients I've spoken with have mentioned experiencing comparable difficulties. This led me to decide to change my healthcare provider and asked for my medical records to be transferred. I was surprised to discover that a substantial fee was being requested for this service, along with what felt like stern language regarding potential implications if specific requirements were not followed. My subsequent healthcare provider expressed surprise at the amount being charged, particularly given the straightforward nature of my medical situation. Due to these concerns, I chose not to proceed with their request, which solidified my decision to move elsewhere. I'm sharing this feedback in hopes it may be useful to others evaluating this clinic. I do hope the service improves for patients in the future.

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