DH

Dylan H. 8 years ago • From Google

Rating

Excellent

Reception staff could be friendlier here

I have significant anxiety and prefer to see a particular clinician who is excellent and clearly demonstrates genuine care. There are a couple of reception staff members who can come across as rather curt and dismissive, but aside from that it's a wonderful practice. The nursing staff are also lovely and show real compassion. It's unfortunate that the time constraints imposed on nursing appointments are so tight compared to doctor appointments, which inevitably creates pressure on the team. We're people, not items to be processed quickly, so I'm grateful to those staff members who make the effort to go above and beyond to help.

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