Netherfield House Surgery

I felt the consultation lacked adequate interpersonal skills and appeared rushed. I had hoped to discuss pain management options for my ongoing back issue, but instead was referred to the pharmacy..

The appointment was straightforward and pleasant, with friendly and welcoming healthcare professionals throughout.

A healthcare professional attended my home visit and was absolutely excellent. They were extremely friendly and very professional, and their guidance regarding my health concern was extremely..

Have not experienced any issues, the service has consistently been excellent regarding scheduling and referral processes.

Brilliant clinical staff at this practice.

I'm dissatisfied with this practice. Not only has the main entrance been inaccessible for an extended period, but accessing appointments with a clinician is problematic. Even when experiencing..

I attempted to contact the practice from early afternoon when they were meant to be available following their lunch break, but the voicemail message indicated the line was still closed. It seems..

I appreciate the support provided by the team at this practice. The staff members are consistently helpful and demonstrate a willingness to provide excellent care. This is a well-run facility.

The medical team, nursing staff, and reception personnel were all excellent. They demonstrated politeness and efficiency throughout.

I am giving a 3 star because I've had really negative, unhelpful experiences with 2 of the GPs and a locum at this practice. However, I saw a lovely clinician several weeks ago and another clinician..

It takes approximately six weeks to get through on the phone, and even then there is a risk of being disconnected. The surgery feels poorly managed in this regard.

I have nothing but praise for this GP practice. There is consistently good availability when booking appointments. The care provided demonstrates complete understanding and support.

I have no complaints about this practice. The reception team are friendly and provide excellent assistance. The clinical staff are outstanding, and the doctors are easy to speak with, comprehensive..

I have numerous concerns about the care my father has received. He has required hospital admission multiple times, which I believe resulted from clinical decisions I consider inappropriate. This led..

My daughter has complex medical needs requiring both long term and urgent care. I find the reception staff to be extremely helpful in every way. The clinicians are excellent. I'd like to pay a..

The clinician is highly experienced and consistently dedicates time to fully understanding patient concerns. Appointments occasionally run slightly behind schedule due to the thoroughness of the..

I have been attending this practice for quite some time before relocating to a different one, and what a difference it has made. THIS PRACTICE IS WONDERFUL THE STAFF TRULY GO THE EXTRA MILE TO..

Disappointing experience, I'm surprised the practice hasn't faced more serious consequences for their service standards.

I felt deeply upset by my recent appointment and left in tears. I was made to feel judged for seeking medical advice about what I believed to be a skin concern on my child's scalp. The clinician..

I decided to leave this practice because they have been operating behind closed doors for approximately 18 months. During a period when medical support was genuinely needed, the practice remained..