Newington Health Care Centre

I visited the practice regarding a prescription that hadn't been transmitted to my pharmacy. After providing my information, the receptionist spent considerable time locating my records without any..

Not the greatest experience when I visited recently. A member of staff mentioned it was a viral issue and explained that medication couldn't be provided for that reason. However, I was concerned..

I have no positive comments about this clinic, particularly regarding the medical staff. When I attended with my daughter, I was informed that I would not be able to see the practitioner I had..

This is a very fine center, although my own surgery has relocated and is now only available to me at an alternative location.

My partner arrived a few minutes late for his appointment, and the practice recorded him as a no-show despite his arrival. Given the significant traffic disruptions in the area at that time, this..

I just wanted to say a massive thank you to a member of your admin team. They were so helpful recently in assisting me to arrange a series of appointments for my mother who requires regular..

The reception team's manner could be improved, and it would be beneficial for the practice to consider refreshing their front-of-house personnel.

The administrative and reception staff at this practice have caused me considerable distress on multiple occasions. I have previously attempted to raise formal complaints, but found the process..

Would it be possible to rate this lower than one star? The appointment booking system is extremely difficult to navigate. You are required to arrive at the practice at 8am to secure an appointment..

Excellent practice. The digital registration process was outstanding and straightforward to use. The team members were welcoming and courteous. The facilities were well-maintained and hygienic.

Attended for a vaccination appointment and found the service to be well-organised with minimal waiting time.

Refused to reger myself to a metabolic unit even when i gave proof from specialsts and haxby has proof to,Gp partner gaslighting to cover up what he did

The reception team could benefit from improved customer service training and a more welcoming approach to patients.

Attempted to contact the practice on multiple occasions without receiving a response, despite observing that staff appeared to be available at the time.

The appointment experience was disappointing.

I'm confident the telephone lines are consistently busy.

I attended what was meant to be a routine health review last week, but only a blood sample was taken and I was told the full review wasn't scheduled until June. This morning I received a text..

I would recommend avoiding this practice. I requested an appointment to discuss medication that is not available on repeat and cannot be ordered through the NHS app, but was informed by reception..

I had a difficult experience with a member of the reception team at a local surgery. I had requested a change to my prescription collection schedule because my medication had been altered, meaning I..

A few weeks back, my daughter submitted a form requesting information about travel vaccinations, as we were uncertain whether she required them before her upcoming trip at the end of July. Since we..