BW

Beverley W. 3 years ago • From Google

Rating

Bad

Reception staff could smile more warmly

The receptionist working at the main desk on Saturday was rather unfriendly. When I approached the counter, she seemed disinterested and gave minimal acknowledgement. After I mentioned I had an appointment, she asked for my name and then directed me through the double doors and to turn left to wait, all without any warmth or pleasantness. In contrast, the clinician I saw was excellent—genuinely caring and took time to explain things thoroughly.

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