Clee Medical Centre
Jacqueline L. one year ago • From Google
Bad
Reception staff couldn't fix doctor's delays
Following a bereavement in my family, I contacted the surgery and found the initial information provided about document procedures to be inaccurate. Several days later, when I still had not received the expected communication, a second member of reception staff expressed apologies regarding delays and indicated that necessary paperwork had not yet been completed before the end of the working day. I felt disappointed by the overall handling of my situation and the responsiveness to my needs during this difficult time. The one positive aspect of my experience was the genuine concern shown by the second receptionist who handled my follow-up contact.
The appointment was conducted promptly without excessive delays.
Clee Medical Centre
Ben W.
I found the receptionist's manner to be quite unwelcoming and unhelpful during my visit.
Clee Medical Centre
William E.
I received a comprehensive update from the surgery today regarding my scan from yesterday. I appreciate the excellent service provided throughout my visit, from the front desk staff to the clinical..
Clee Medical Centre
Lucy T.
Following four months of ongoing communication and what felt like my most significant symptom being overlooked, combined with reception difficulties in securing an appointment I felt was necessary,..
Clee Medical Centre
Graham B.
The waiting area appeared quiet despite all available appointment slots being fully booked. There have been instances where repeat prescriptions have been delayed in reaching the pharmacy by..
Clee Medical Centre
Jane C.
I am very pleased with the healthcare professional we have consulted on two occasions. They have been a thoughtful and well-informed practitioner, and this marks the first time that someone at the..
Clee Medical Centre
G (.
I would like to express my appreciation for the ongoing support provided regarding my family member who has been managing a complex long-term condition and recently underwent a surgical..
Clee Medical Centre
Richard W.
One of the finest medical practices in the region, I relocated away but have decided to remain with this surgery!
Clee Medical Centre
Mathew P.
Extended waiting periods and delays in returning telephone consultations appear to be ongoing issues. Additionally, there seems to be insufficient consideration given to patients requiring..
Clee Medical Centre
H W.
I have been a patient at this practice for over two decades. The surgery maintains punctuality with appointments and does not delay subsequent patients if someone runs late. The clinical staff..
Clee Medical Centre
Chris P.
Have never experienced any difficulty obtaining appointments. The team members are welcoming and the clinicians are competent. The practice operates to the standard expected of an NHS service.
Clee Medical Centre
Sparkesman S.
I contacted the practice regarding an update with an upcoming imaging appointment. The receptionist provided helpful assistance over the telephone, liaising with the clinician, and I received..
Clee Medical Centre
Simon R.
Outstanding medical practice. Have been receiving care there for nearly four decades. Consistently high-quality service.
Clee Medical Centre
Holly P.
The healthcare professional who assisted me was genuinely pleasant and approachable during my appointment for blood work and vaccination.
Clee Medical Centre
Brian R.
An excellent healthcare facility!
Clee Medical Centre
Ri J.
An appointment over the phone was arranged without delay. I was called for my assessment visit and was seen approximately ten minutes past my scheduled slot, which was not an issue. The healthcare..
Clee Medical Centre
Ronald C.
I'm very satisfied with this practice. The reception staff were extremely helpful and kept me well-informed regarding preventative healthcare needs. I haven't had an in-person appointment, instead..
Clee Medical Centre
Alison c.
The receptionist I encountered was disappointing and unhelpful, displaying a rude manner throughout the interaction.
Clee Medical Centre
Linsay M.
While the practice has competent medical staff and welcoming reception personnel, there were instances where promised callbacks did not materialise as expected, which led me to seek information..
Clee Medical Centre
leo o.
Transferred to this practice from another surgery and have found it difficult to get an appointment to see a doctor. The practice frequently offers remote consultations which I find unhelpful, and I..
Clee Medical Centre
Simon M.