Clee Medical Centre
Jacqueline L. one year ago • From Google
Bad
Reception staff couldn't fix doctor's delays
Following a bereavement in my family, I contacted the surgery and found the initial information provided about document procedures to be inaccurate. Several days later, when I still had not received the expected communication, a second member of reception staff expressed apologies regarding delays and indicated that necessary paperwork had not yet been completed before the end of the working day. I felt disappointed by the overall handling of my situation and the responsiveness to my needs during this difficult time. The one positive aspect of my experience was the genuine concern shown by the second receptionist who handled my follow-up contact.
Transferred to this practice from another surgery and have found it difficult to get an appointment to see a doctor. The practice frequently offers remote consultations which I find unhelpful, and I..
Clee Medical Centre
JOHN W.
A hectic practice with considerate team members that really makes a positive difference. Definitely deserving of a 5-star rating.
Clee Medical Centre
Holly P.
The healthcare professional who assisted me was genuinely pleasant and approachable during my appointment for blood work and vaccination.
Clee Medical Centre
Jordan B.
Appears to be a competent medical practice. The clinician demonstrated professionalism and worked efficiently. The administrative team also operates at a notably quick pace relative to other similar..
Clee Medical Centre
Toni F.
The staff demonstrated strong knowledge about patient care. However, the reception team's approach came across as dismissive and lacking in courtesy. Their manner on the phone felt blunt and..
Clee Medical Centre
Lucy T.
Following four months of ongoing communication and what felt like my most significant symptom being overlooked, combined with reception difficulties in securing an appointment I felt was necessary,..
Clee Medical Centre
Ri J.
An appointment over the phone was arranged without delay. I was called for my assessment visit and was seen approximately ten minutes past my scheduled slot, which was not an issue. The healthcare..
Clee Medical Centre
Linsay M.
While the practice has competent medical staff and welcoming reception personnel, there were instances where promised callbacks did not materialise as expected, which led me to seek information..
Clee Medical Centre
Uns M.
The clinician at this practice has been excellent, demonstrating thoroughness and professionalism throughout my visits. I would highly recommend this practice and would be happy to see this..
Clee Medical Centre
Mathew P.
Extended waiting periods and delays in returning telephone consultations appear to be ongoing issues. Additionally, there seems to be insufficient consideration given to patients requiring..
Clee Medical Centre
Samantha P.
One of the finest healthcare professionals I have encountered.
Clee Medical Centre
Graham B.
The waiting area appeared quiet despite all available appointment slots being fully booked. There have been instances where repeat prescriptions have been delayed in reaching the pharmacy by..
Clee Medical Centre
Joanne D.
I really appreciate the text messaging service. It's very convenient because you're able to send photos through it, which means you don't have to remove your children from school or take time away..
Clee Medical Centre
Simon M.
The appointment was conducted promptly without excessive delays.
Clee Medical Centre
H W.
I have been a patient at this practice for over two decades. The surgery maintains punctuality with appointments and does not delay subsequent patients if someone runs late. The clinical staff..
Clee Medical Centre
john m.
The surgery proved to be of limited usefulness, much like a completely impractical item would be.
Clee Medical Centre
Simon R.
Outstanding medical practice. Have been receiving care there for nearly four decades. Consistently high-quality service.
Clee Medical Centre
William E.
I received a comprehensive update from the surgery today regarding my scan from yesterday. I appreciate the excellent service provided throughout my visit, from the front desk staff to the clinical..
Clee Medical Centre
G (.
I would like to express my appreciation for the ongoing support provided regarding my family member who has been managing a complex long-term condition and recently underwent a surgical..
Clee Medical Centre
Tina T.
Not particularly helpful. Will provide further details when possible...
Clee Medical Centre
leo o.