MM

Maria M. 3 years ago • From Google

Rating

Bad

Reception staff couldn't help book child's appointment

Disappointing experience with the service received. The reception staff appeared uncertain and seemed reluctant to arrange an in-person appointment, particularly concerning as this was needed for my young child. It felt as though the clinical team were unwilling to provide a face-to-face consultation, instead suggesting a telephone discussion would suffice. Having to explain my child's situation in detail to reception staff rather than being seen by a clinician was frustrating and uncomfortable. The manner in which I was spoken to throughout the process added to my dissatisfaction with the overall experience.

Other reviews for All Saints Medical Centre