Duke Street Surgery

People say this place has declined, but that is not true because they were never particularly strong to begin with. I recall this place with mixed feelings due to a healthcare experience that caused..

An extremely disappointing experience at this practice. I'm looking forward to completing my driving licence application and relocating away from the area.

I appreciate the positive feedback, but I notice the review provided is extremely brief. Here's the rewritten version: Excellent care provided.

I have been a patient at this practice for a few years and have generally had positive experiences. The clinician I usually see is wonderful—genuinely caring and attentive to my needs. My baby's..

Getting an appointment is extremely challenging given the limited window available during weekday mornings. Calling at any time outside of the exact opening hour means missing out on availability,..

This practice was disappointing. If you are experiencing pain, be aware that there may be reluctance to prescribe pain relief medication, and you may be expected to manage discomfort with limited..

I have found this practice to be extremely unhelpful. I manage ongoing health conditions and depend on regular medication to maintain my wellbeing. Despite consistently requesting my prescriptions..

This practice has not met my expectations. I found the previous location more welcoming and would prefer to return to that environment.

I previously gave this practice a five-star rating, but there has been a significant decline in service quality. When it comes to prescription modifications, the reception team appears to be making..

The care received fell short of expectations, with concerns about assessment accuracy, referral processes, and transparency in medical records. Multiple issues were encountered, though..

I have struggled to secure appointments at this practice. The clinical staff appear to work remotely most of the time and are seldom present at the surgery itself. There have been recurring issues..

I have been consistently satisfied with the care provided over more than a decade, during which the team has regularly demonstrated exceptional commitment and support. I was so impressed with the..

I have been struggling to get an appointment for my partner to have a private medical examination for work purposes. I contacted the surgery and the receptionist was very knowledgeable and extremely..

The practice has deteriorated significantly since a key clinician departed. I find the overall standard quite concerning and only attend when absolutely necessary, as I lack confidence in entrusting..

The practice does not appear to offer appointments that can be booked in advance. Attempting to secure a same-day appointment by calling at opening time or contacting the out-of-hours service has..

I felt dismissed when I sought assistance regarding a particular benefit application matter.

Only giving it 1 star. Struggled to secure an appointment with a significant wait time ahead. Visited a pharmacy who indicated a medical consultation was necessary. Called at the earliest..

The practice demonstrates adequate ethical standards overall. There have been challenges in obtaining prescribed treatments. The approach to care tends to be standardised rather than..

I have been a patient at this practice for approximately 16 or 17 years. The quality of care declined following the departure of one of the senior clinicians, and has continued to deteriorate more..

This practice used to excel at appointment availability, with slots typically offered within seven days, but the current first-come-first-served approach has made securing basic care more..