RP

Reshma P. 16 days ago • From Google

Rating

Poor

Reception staff could've been more helpful

I would like to give a higher rating for this GP practice, however I have reduced my score due to a negative experience I recently encountered. This involved a concerning incident with my infant that has affected my overall assessment of the service.

The High Street Practice

8 days ago

Thank you for taking the time to share your feedback. We are sorry to hear about your recent experience and understand how upsetting this must have been, particularly involving your infant. Patient safety and quality of care are extremely important to us, and we take concerns of this nature very seriously. We would welcome the opportunity to discuss this with you further so we can better understand your concerns and address them appropriately. Please contact the practice at your convenience and request to speak to the practice manager. Thank you again for your feedback.

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