Gayton Road Health Centre
Mattie P. 6 months ago • From Google
Bad
Reception staff created barriers to accessing care
I have consistently found my experiences with this practice to be unsatisfactory. In my professional capacity, I have observed what appears to be a lack of consideration towards patients with disabilities. I have rarely encountered healthcare staff who seemed so unwilling to accommodate individual needs. I am aware of an incident involving a patient who was denied access to toilet facilities, which resulted in a distressing situation. Additionally, I have witnessed significant obstacles being placed in the way of another patient attempting to access GP services. It feels as though unnecessary hurdles have been created that make it difficult for people to receive care. This appears to reflect broader challenges within the NHS at present. Based on my experiences, I would recommend considering alternative providers, particularly if you have disabilities, as I have found other practices to be more responsive to patient needs.
Excellent variety of healthcare services provided by friendly and professional clinical staff and administrative team. The practice also benefits from an on-site pharmacy facility that demonstrates..
Gayton Road Health Centre
Madduri k.
The location offers convenient parking facilities at no cost.
Gayton Road Health Centre
Andrew M.
The nursing staff consistently demonstrate courtesy and provide clear explanations throughout appointments.
Gayton Road Health Centre
Norman M.
This feedback does not concern the clinical care provided at the surgery. However, I do wish to raise concerns about how administrative matters are managed. I required a form to be completed to..
Gayton Road Health Centre
Dave R.
I recently underwent cataract surgery and am delighted with the outcome. The preparation team handled my left eye with attentiveness and professionalism, incorporating a friendly manner that helped..
Gayton Road Health Centre
Hi Y.
It has been challenging to schedule an appointment with a healthcare provider at this practice. I experienced what I felt was discourteous treatment from the reception staff, including having my..
Gayton Road Health Centre
jonathan h.
The practice always seems to have a lot going on.
Gayton Road Health Centre
Matthew H.
The service was disappointing. I spent a considerable amount of time on the phone attempting to book an appointment, only to be informed that no slots were available. There was no suggestion of an..
Gayton Road Health Centre
joe j.
Completely unhelpful experience with no availability for routine consultations. Instructions were given to call back at a specified time for afternoon slots, but after an extended wait on the phone..
Gayton Road Health Centre
Mike N.
Not the most ideal location to attend
Gayton Road Health Centre
AV A.
My visit today went better than expected, with the reception team being particularly helpful and accommodating.
Gayton Road Health Centre
Basil P.
The practice has cancelled appointments on multiple occasions, which has been frustrating and inconvenient.
Gayton Road Health Centre
Lyn W.
The care provided by clinical staff has consistently been of high quality. The reception team demonstrates genuine effort within the constraints of their role. It is important to recognise that..
Gayton Road Health Centre
Teresa W.
This is the finest practice I have been a part of. The reception team consistently demonstrates exceptional helpfulness and willingness to go the extra mile. The pharmacy staff on site are equally..
Gayton Road Health Centre
Gareth C.
The reception staff are accommodating and supportive, though it can occasionally be challenging to secure an appointment with your preferred clinician. It may be useful to note that if you are..
Gayton Road Health Centre
Lyn Watts
Always received first class care and support for multiple medical conditions from everyone at the practice. Easy to access with disabled facilities. Would recommend to anyone
Gayton Road Health Centre
Joanne B.
I rarely take the time to write reviews about medical practices, but I felt compelled to share my positive experience with the service I received at the Gayton Road location today. My morning..
Gayton Road Health Centre
Andy T.
I attended for a routine blood test and was advised to have a respiratory concern assessed by a clinician. Following an appointment, I was prescribed antibiotics. Later that same day, a clinician..
Gayton Road Health Centre
Yasmin N.
I would like to express my gratitude to the pre-operative, post-operative and theatre staff for the excellent care I received over the past few weeks. I underwent eye surgery on both eyes with a..
Gayton Road Health Centre
Emmanuella K.
I called today with some questions about the service, and the receptionist who answered was genuinely pleasant and cheerful. She took the time to explain everything clearly, remained courteous..
Gayton Road Health Centre
Bret B.