PP

Pete P. 2 years ago • From Google

Rating

Bad

Reception staff cut me off during booking call

The staff members have been unwelcoming, with the exception of one team member who was pleasant. The practice now requires calls during specific hours to request repeat medications, which presents difficulties for me personally. When my essential medication runs out, I feel concerned about the consequences. The doctor has been difficult to reach and unhelpful when I have managed to make contact. I attempted to schedule an appointment but the call was disconnected as the reception team needed to attend to other calls. Unfortunately, my circumstances mean I am unable to switch to a different practice. Overall, I feel the practice falls short in multiple areas.

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