JA

Julie A. 2 years ago • From Google

Rating

Bad

Reception staff cut me off mid-conversation

This practice has been frustrating to deal with. On two separate occasions, I have had to follow up on repeat medication that was sent to an incorrect pharmacy instead of my usual one. When I raised this concern, I was told that I must have requested this change myself. The receptionist I spoke with today was dismissive and unhelpful. When I tried to ask why the prescription had gone to the wrong location, they interrupted me and refused to assist, telling me to call back and speak to someone else. I would not recommend this surgery based on my experience.

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