Quakers Lane Surgery

The website and online platform are straightforward and simple to navigate.

The service quality has noticeably enhanced and is now excellent. I have managed to secure appointments at times that suited me, and test results have been returned promptly. The team has been..

Satisfactory experience that met standard expectations for a medical practice.

I have experienced some challenges with my care at this practice. The reception staff could be more courteous at times. During consultations, there seems to be limited time available, and I felt..

Extremely favourable. It comes down to discovering a healthcare provider who truly comprehends your needs and being treated by approachable staff members, and I have experienced both of these..

I called to book an appointment on a weekday morning at just after 8 o'clock and was able to secure a slot within just over an hour. The booking process was efficient and helpful.

The clinical staff are quite nice and helpful, and extremely pleasant, but the surgery itself is unwelcoming due to its miserable appearance and drab interior. The reception team are somewhat..

The clinical staff are excellent, however one member of the reception team demonstrates a notably poor demeanor when handling telephone calls.

The healthcare professional I spoke with today on the phone was absolutely wonderful, offering excellent guidance in a warm and approachable manner that genuinely helped ease my concerns. I'm very..

I appreciated the assistance and reassurance provided by both the reception staff and pharmacy team when I had a concern regarding my medication.

My spouse and I have consistently found every member of staff at this practice to be helpful, patient, and professional, demonstrating excellence across all aspects of their work. Certainly, there..

I appreciate the care and compassion shown to my husband during his visit while he was travelling through the area. The front desk staff were incredibly supportive, and the clinician was engaged and..

Could you please arrange an appointment for the requested date at the local hospital?

I attended an appointment for a procedure I had been apprehensive about. The clinician took time to walk me through what would happen and kept me informed throughout. The approach was considerate..

I was seen by a clinician who demonstrated excellent efficiency, friendliness, and professionalism throughout the appointment. The care provided was of a high standard.

I have absolutely no complaints whatsoever. Appointments are consistently available when required, and I never experience significant delays. Getting through by telephone is straightforward, and the..

I left this surgery and required access to my medical records. The staff repeatedly stated they were unable to locate them, which raised concerns about compliance with data protection regulations..

I cannot speak highly enough of the entire team at the practice. They have demonstrated exceptional helpfulness throughout my experience. I am very grateful for their support.

Outstanding experience. Booking an appointment via the NHS app was straightforward and convenient. The clinician demonstrated strong expertise and was approachable and warm. The administrative..