Oak Street Medical Practice

I recently had an appointment on a Friday with a new clinician at the surgery who provided a wonderful experience. They were exceptionally kind and approachable, with a warm demeanor that put me at..

I find some of these reviews quite surprising, as there are always multiple perspectives to consider. What I can say is that my household and I have been attending this practice for many years, and..

After more than two decades as a dedicated patient, I feel significantly disappointed by my recent experience at this medical practice, to the point where I believe it has negatively affected my..

I had a very poor experience at this practice. The clinical staff provided information that I found to be inaccurate or unhelpful. I felt that my concerns were not properly heard and that the..

I would rate this lower if possible. I would advise against attending if you are genuinely unwell, as I felt my concerns were not taken seriously. The experience was deeply disappointing.

I was very disappointed with the level of competence demonstrated by the team at this practice. Additionally, their manner and approach felt somewhat theatrical and over-the-top.

The team members are excellent, however there are consistent difficulties when attempting to contact the practice by phone. Getting through can involve considerable waiting periods, which..

I have been attempting to reach someone at the practice and have spent considerable time waiting on hold. Despite making multiple attempts at different times, I have found it extremely difficult to..

I could elaborate further, but there are simply far too many issues with this practice for me to address them all. This facility falls well short of expectations. I would recommend looking elsewhere.

I requested to change my GP and was informed that the standard form was no longer available, but that the practice would contact the clinician I wished to transfer to on my behalf. After a fortnight..

The entire team at this practice has consistently demonstrated helpfulness and a willingness to meet my requirements.

This practice requires urgent attention. I have experienced significant emotional distress and serious mental health concerns that I believe are connected to my interactions with staff at this..

I attended for a blood test this morning. When I attempted to book a follow-up appointment before leaving, I found two receptionists available but was informed that appointments could only be..

Excellent medical practice. Courteous team members, well-informed reception staff, peaceful premises. I have never experienced lengthy waits for my appointments. Treated and assisted efficiently on..

How is it possible for the entire medical team to be unavailable simultaneously, and why is there no communication about what is happening? Additionally, appointments cannot be scheduled for future..

I have been waiting for clinical assessment for several days despite being placed on an expedited list. Despite repeated contact attempts, I continue to receive requests to wait longer. The..

The practice appears to lack organisation. During my visit, a staff member made an insensitive comment that I found unhelpful, and I subsequently received incorrect medication from another member of..

Disappointing experience overall with substandard service quality. The reception team handling phone enquiries appeared to lack adequate knowledge regarding standard procedures and healthcare..

I have consistently experienced difficulties with this practice. Booking appointments in advance frequently results in being told that slots are unavailable and directed to alternative services...

I feel uncomfortable raising this given the pressures facing the NHS and the dedication of the staff, but it's worth mentioning. Students from the university should be aware that registering here..