Dingle Park Practice
Jaycee N. one year ago • From Google
Bad
Reception staff didn't understand appointment booking process
I recently called the practice and spoke with a receptionist who appeared uncertain about the procedures. I had to clarify basic details about how appointments work and who manages them. Following this conversation, it became apparent that there were no available slots.
I attended an appointment recently and during my time in the waiting area, I was struck by the challenging interactions I witnessed between some patients and the reception team. Over the course of..
Dingle Park Practice
Tamira S.
The reception staff member I spoke with was unhelpful when I called to clarify the process following the practice's move to a new digital system. I was advised to ring back and await test results,..
Dingle Park Practice
Summer J.
Difficulty obtaining an appointment due to persistent busy signals when attempting to contact the practice.
Dingle Park Practice
Agnes R.
The practice seems to have made some questionable decisions regarding their appointment system. Initially, they encouraged patients to use their online booking platform as an alternative to calling..
Dingle Park Practice
roya k.
It is extremely difficult to secure an appointment at this practice. The telephone line is consistently engaged, and after a lengthy wait of around half an hour, callers are informed that no..
Dingle Park Practice
علي ح.
I am writing to formally express my concern and dissatisfaction regarding the medical services and appointment system at your facility. This place is excellent for emergency cases only. However,..
Dingle Park Practice
Juste S.
The service provided was disappointing and appeared lacking in effort. A medication prescribed seemed to worsen the situation rather than improve it, and there was insufficient support and..
Dingle Park Practice
Patsymay N.
First class practice with excellent clinicians and support staff. The team consistently goes out of their way to provide assistance in any way they can.
Dingle Park Practice
irmux b.
My initial appointment was somewhat unclear. On the whole, it was satisfactory.
Dingle Park Practice
A A.
I always visit this practice for myself and my family. The clinical staff are really professional and genuinely care about their patients. They are very kind and helpful, and we've had excellent..
Dingle Park Practice
Kenneth L.
I'm really pleased we made the switch to this practice. The service has been absolutely fantastic, from the reception staff through to the clinicians.
Dingle Park Practice
Lewis J.
The appointment booking process requires calling ahead, and when contact is made, you're informed the GP will ring you rather than scheduling a formal appointment. The available time window spans..
Dingle Park Practice
Melody A.
This practice is excellent! The team members are all very welcoming and supportive. Booking an appointment is straightforward and convenient. As a family, we are very happy with our practice! We..
Dingle Park Practice
Stephanie K.
This is the friendliest medical practice I've ever attended. I've relocated several times and have generally found receptionists at other surgeries to be rather distant or unwelcoming, but the..
Dingle Park Practice
Kam K.
Extremely disappointing experience with the reception team. Appointments are only available if you call at 8 am, and it takes numerous attempts to get through to someone who then informs you there..
Dingle Park Practice
Aminah A.
The entire team demonstrates professionalism, compassion, and efficiency in their work. I would particularly like to highlight one of the nursing staff members, whose exceptional approach to patient..
Dingle Park Practice
Theophilus C.
I have consistently received a friendly welcome at the health centre and at the pharmacy as well. Thank you for the professional care you have provided to me.
Dingle Park Practice
Susan E.
I am grateful for the assistance and support provided to my family member, who unfortunately passed away recently. It was always comforting to know that any requests for help made on their behalf..
Dingle Park Practice
Mark R.
My wife has been attempting to secure an appointment for approximately three months without success, and despite her circumstances requiring priority consideration, she has been unable to receive..
Dingle Park Practice
Urban A.
I've been attempting to obtain information regarding my test results, but have experienced difficulty reaching the practice by telephone. Securing an appointment with a doctor has proven..
Dingle Park Practice
Jenn J.