CG

Carl G. 3 years ago • From Google

Rating

Bad

Reception staff didn't understand basic registration forms

I requested that a report be prepared for adult social care services. The practice indicated it had been submitted, however I subsequently discovered this was not the case. From my initial contact, the reception team appeared unfamiliar with the registration process and documentation requirements. Overall, I experienced a concerning lack of knowledge across the staff members I interacted with.

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