BW

Blood W. 2 years ago • From Google

Rating

Bad

Reception staff dismissed my circumstances without listening

I experienced a significant health condition approximately four months ago, during which I required emergency hospital care on three separate occasions. The associated pain has been severe and substantially impacts daily functioning. I arranged an appointment with my GP three weeks prior to my visit, however upon arriving at the clinic, I was informed by reception staff that my appointment had been cancelled due to my current residential address being in a different district. I explained that my temporary relocation was necessary because my condition made normal movement extremely difficult. The reception staff advised me to register with a practice closer to my daughter's address and indicated they were unable to assist further. I felt that my circumstances and the duration of my health difficulties were not given adequate consideration in this situation.

Other reviews for Gorton Medical Centre