AK

Arps K. 2 years ago • From Google

Rating

Bad

Reception staff dismissed request for second opinion

I would rate this practice much lower if possible. I found the overall experience disappointing and felt the management approach lacked compassion. During a recent visit concerning my infant, I requested a second medical opinion but was told this could not be provided, with the explanation that the clinician's assessment could not be overridden. I was subsequently advised to seek care elsewhere. I was taken aback by this response, particularly given my concerns about how my child was treated during the appointment. I am pursuing a formal complaint and seeking guidance through appropriate channels, and I am considering further action if necessary. I would caution others, particularly families with young children, about registering at this practice.

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