Windhill Green Medical Centre

Just received my Covid vaccination today. The appointment was well coordinated and the team provided excellent care. Truly appreciated their dedication and professionalism. Thank you 👍👍👍😎

I recently visited the Windhill practice and found the team to be very pleasant and welcoming. The clinician I saw was excellent and provided me with good care. I'm very grateful for the experience.

This practice has been disappointing in my experience. The telephone service is extremely difficult to access, and when I do manage to get through, the calls feel unproductive. I attempted to lodge a..

The appointment booking system is frustrating. It's difficult to secure a slot for the following day when I have time available, as availability seems unpredictable. The staff handling calls are not..

I would not suggest this practice to others. Following the merger with another location, the standard of care has noticeably declined. Getting through by phone is challenging, and securing..

The reception team and clinical staff at this practice were very supportive during a particularly challenging time in recent years.

I have been attending this practice for nearly two decades. Following a significant health event several years ago, I recently received a vaccination at home. The experience was straightforward and..

Extremely unsatisfactory experience. I was informed I would receive an appointment but this did not materialise. Following advice from an out-of-hours service to be seen within two hours via..

I currently feel as though I am experiencing severe cardiac symptoms. Following two ear infections and a missed diagnosis of a perforated eardrum, my health has deteriorated significantly. I was..

What a fantastic service I received this morning – I couldn't have asked for better care. The clinician listened to me and made me feel better just by talking through my concerns and providing..

I made the difficult decision to leave this practice after being a patient for many years, during which I believed I was receiving satisfactory care. However, I later discovered upon requesting a..

Excellent level of service provided. Prescriptions were delivered promptly and accurately.

I have been unable to reach the practice by telephone despite multiple attempts over an extended period. There is no voicemail system in place to explain the lack of response. After persistently..

The reception team's approach to handling mistakes appears dismissive and defensive. When an appointment that was arranged verbally could not be located in their system, the team declined to review..

I have spoken to the receptionist and feel somewhat better. They were so understanding, kind, and helpful. I had to write a review because, given my illness and situation, I felt like no one cared...

Pleasant facility with friendly team members, though parking arrangements could be improved.

The standard of care has deteriorated significantly over time. There appears to be an indifferent approach combined with poor judgment in decision-making. Front desk staff interactions have been..

The drop-in clinic often involves substantial waiting periods before being seen by a healthcare professional.

I have been attending this practice for a considerable period and find myself surprised by certain reviews that have been posted. Throughout my time as a patient, I have consistently received..

I have been a patient for over a year and have found the doctors and staff to be very pleasant and welcoming.