JP

Jus P. one year ago • From Google

Rating

Great

Reception staff dismissive about prescription query

Following positive interactions with healthcare staff on consecutive visits, I was disappointed by my experience with a receptionist who seemed unwilling to assist with my enquiry regarding medication. It felt as though this particular staff member lacked patience with my request, which left me frustrated. I would have appreciated a more compassionate approach, particularly given that patients attending medical appointments are often dealing with health concerns and would benefit from a supportive attitude from all team members.

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