ET

Emma T. 4 years ago • From Google

Rating

Bad

Reception staff dismissive and unhelpful throughout

This practice has deteriorated significantly over time. It is unclear what the clinical staff are being compensated for, as they appear unavailable to see patients and instead request images remotely, which is frankly disappointing and unacceptable. The administrative team can be dismissive and brief in their interactions, and seem indifferent to patient concerns. I am very dissatisfied with the service provided. The practice should consider fundamental changes to ensure proper patient care and access to clinical appointments.

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