Houghton Regis Medical Centre

The staff members were genuinely helpful and provided clear information. I would strongly recommend this practice.

I'm frustrated with my general practice as they don't appear to be following through on my specialist's recommendations. My specialist has advised that I need regular blood tests every two weeks to..

Difficulty obtaining an appointment slots, and the reception staff interaction was unpleasant.

The reception team's approach felt unwelcoming and unhelpful, and the practice appears to be accepting new patients without adequate resources to support them properly. It seems possible they may be..

I rarely post negative reviews, but the experience I had recently was deeply concerning and has significantly affected my confidence in this practice. I attended the surgery with my young child who..

The receptionist at the front desk was quite impolite. Staff members with this demeanor are not well-suited to working in a healthcare setting. Interactions with this person left me feeling anxious..

I recently contacted the GP surgery and spoke with a member of staff. During the conversation, I felt that my concerns were not adequately addressed. The staff member interrupted me several times..

This practice has not met my expectations. The telephone manner could be more patient and accommodating, appointments are difficult to obtain, and the overall approach feels dismissive of patient..

I felt the healthcare professional lacked compassion during a procedure I was anxious about, and their behaviour came across as dismissive rather than supportive. This was disappointing given the..

Why does accessing medical services seem to become increasingly challenging? The practice advertises round-the-clock availability, yet appointments cannot actually be booked until after eight in the..

I felt frustrated that my concerns were not taken seriously during my appointment. I was disappointed that a family member felt obligated to attend with me, as though my account of my symptoms..

The recent appointment booking system has proven to be problematic, as it is difficult to secure an appointment. Additionally, rather than being seen by a GP, patients are often directed to see a..

The reception team frequently claims that no appointments are available, making it difficult to secure a booking. Appointments only seem to materialise when requesting to speak with management. This..

I recently got in touch with Houghton Regis Medical Centre to ask for a sick note. The person who took my call initially provided me with a specific date for when it would be prepared. On the..

Every interaction I have experienced at this practice has been disappointing. The appointment booking system appears to have significant limitations – obtaining an appointment proves extremely..

I had a very negative experience during my visit. I arrived seeking assistance and left feeling upset and distressed. I was shocked by the manner in which I was spoken to and felt I was not treated..

The practice did not meet my expectations and I found the service to be ineffective.

The reception team has a mix of staff members with varying levels of professionalism. I recently called to confirm an appointment for a family member, and the interaction felt unwelcoming. The staff..

This practice has significant issues with patient service. The reception team appears dismissive of patients' needs and seems reluctant to provide assistance. When I required help arranging..

I have been unable to secure an appointment at this practice despite numerous attempts over an extended period. The telephone booking process involves lengthy wait times, and I have found it..