BD

Bek D. one year ago • From Google

Rating

Bad

Reception staff dismissive and unhelpful with requests

The reception staff member was unhelpful and dismissive during my interactions. Rather than exploring possible solutions or providing explanations, I was simply told no without any alternatives offered. This made an already challenging experience of trying to access appointments and medical support even more frustrating. The lack of courtesy and willingness to assist was disappointing, and I feel the practice would benefit from reviewing their reception team's approach to patient interactions.

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