Washway Road Medical Centre
Claudette R. 5 months ago • From Google
Bad
Reception staff dismissive of health concerns
I would rate this practice much lower if possible, as it was previously one of the better clinics in the area. Currently, I feel the standard has declined significantly. If you are seeking women's health support, I found that certain female clinicians did not take my concerns seriously. I also felt that younger patients' health worries were not given adequate attention, with explanations often suggesting symptoms were psychological rather than physical. The clinicians seemed to assume patients had medical knowledge and did not always take time to explain blood test results or discuss findings in detail with those who needed clarification. My frustration grew to the point where I arranged private blood tests due to dissatisfaction with my care. Over a three-year period, I attended approximately thirty appointments at this practice. I would encourage others to carefully consider whether this is the right choice for their healthcare needs, as I did not feel the level of care matched what I would expect. I felt certain clinicians lacked genuine concern and attentiveness to patient needs. My most recent visit was particularly disappointing—I had been experiencing women's health symptoms and requested a cervical screening to be scheduled, but instead received an examination of my abdomen and was dismissed without resolution. This represented a second occasion on which I felt my symptoms were not properly addressed. I have since moved to alternative healthcare provision.
Since 1964, I have been receiving care at this facility and have developed a personal acquaintance with many of the doctors and nurses. My gratitude towards them for their professionalism and..
Washway Road Medical Centre
Lydia A.
A truly remarkable approach. Extremely effective in handling inquiries. Consistently eager to assist, with questions being addressed and resolved promptly. This results in an outstanding experience..
Washway Road Medical Centre
Annie F.
Submitted a request for a doctor's appointment on Monday and received no response. When I called on Tuesday, they still couldn't confirm a same-day appointment. With no alternatives and urgent need..
Washway Road Medical Centre
Clive P.
Extremely effective—should Ask my GP (which is quite excellent) be inaccessible, a visit in person proves to be a suitable alternative.
Washway Road Medical Centre
Anonymouse
I am in the unfortunate position of having to take controlled pain meds for chronic daily pain in the form of (low dose ) patches due to multiple disabling health conditions. I have managed after..
Washway Road Medical Centre
john g.
The practice consistently addresses my healthcare requirements effectively. The team members are genuinely helpful and attentive.
Washway Road Medical Centre
Martin B.
The medical professionals at this clinic deliver exactly what they promise, just like a reliable first aid kit.
Washway Road Medical Centre
Joe S.
In my view, a good general practice is far superior to Firsway Health Centre located in Sale. Utilizing AskMyGP to schedule appointments between 8am and 9am tends to be more effective. While I..
Washway Road Medical Centre
Adele J.
I would never allow them to care for my pet rabbit in this place. The attitude is absolutely appalling, and the receptionists exhibit a harsh, authoritarian demeanor that desperately requires some..
Washway Road Medical Centre
H H.
I am extremely distressed by the care provided; if it were possible to assign a zero rating, I would. Over the course of eight frustrating weeks and five visits to this facility, we frequently..
Washway Road Medical Centre
Tony H.
I find this surgery hard to take seriously. I continue to receive messages—either regarding the COVID vaccine or the flu shot. I absolutely decline to inject any pharmaceutical substances into my..
Washway Road Medical Centre
Kirsty P.
I recently joined this practice because my two daughters are also patients here, and I find it to be a wonderful clinic. The reception team is exceptionally welcoming and consistently exceeds..
Washway Road Medical Centre
Name L.
If zero were an option, I'd choose it. Consulted a physician at 9 in the morning, and a prescription was supposedly arranged with instructions to collect later. Upon arriving at 2:30pm, I was..
Washway Road Medical Centre
Alan B.
The Washway Road Medical Centre serves as a model for all General Practitioners within the NHS. It embodies the motto "Nulli Secunde." Patients who visit this facility truly have reason to feel..
Washway Road Medical Centre
sez e.
I've been a patient at this medical practice for an extended period without any complaints, but I felt compelled to share my experience due to their exceptional staff, especially Dr. Ressel. She is..
Washway Road Medical Centre
Alan D.
Finding a parking spot is truly frustrating due to the tiny car park and the lack of alternative options, as the main road has various restrictions, leading many to park irresponsibly.
Washway Road Medical Centre
pria r.
The receptionist was unhelpful and displayed poor customer service skills.
Washway Road Medical Centre
Ronnie M.
I've been a patient at this practice for many years and I can genuinely say that everyone here, from the front desk staff to the clinical team, is absolutely wonderful! They're consistently helpful,..
Washway Road Medical Centre
Alex C.
You simply cannot overstate how exceptional this facility is. A pioneer in healthcare excellence for over half a century. *** Update Oct 2021 *** Regrettably, I must revise my previous assessment,..
Washway Road Medical Centre
Kirsty H.
Top-notch general practice that truly stands out from my previous healthcare experiences! Their medical team is incredibly professional, with seamless administrative processes and a booking system..
Washway Road Medical Centre
Robert M.