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Nazea N. 3 years ago • From Google

Rating

Bad

Reception staff dismissive when booking appointments

This practice has deteriorated since the pandemic. The level of patient care appears to have declined significantly, and obtaining an appointment has become increasingly difficult. The reception team comes across as dismissive and unhelpful when addressing patient concerns. I have attempted to contact the practice multiple times during a period when I was unwell following a medical procedure, but felt that my health needs were not treated with appropriate priority or concern.

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