Wolseley Medical Centre
Jo A. one year ago • From Google
Poor
Reception staff dismissive when booking appointments
I share the concerns raised by others regarding one member of the reception team who comes across as dismissive and somewhat discourteous. It's concerning that patients may not receive the support they require from their GP due to the way certain staff members interact with them.
The practice has deteriorated significantly over recent years. The process of having to listen through mandatory preliminary assessments before reaching clinical staff is frustrating, and even after..
Wolseley Medical Centre
Charlene M.
This has been the finest GP practice I've experienced. I've been able to secure same-day appointments during urgent situations on several occasions, and the subsequent care has been comprehensive...
Wolseley Medical Centre
Jo A.
I share the concerns raised by others regarding one member of the reception team who comes across as dismissive and somewhat discourteous. It's concerning that patients may not receive the support..
Wolseley Medical Centre
Chi L.
I attempted to register as a patient at this practice, having previously been registered here. I was informed that I could not register or receive care due to not having documentation displaying my..
Wolseley Medical Centre
Rachael F.
I switched to a different practice that was more conveniently located, but I deeply regret this decision. The new practice is difficult to reach by telephone and obtaining appointments has proven..
Wolseley Medical Centre
Tim K.
Excellent healthcare professionals who are approachable and supportive.
Wolseley Medical Centre
Adambomb h.
I have found the clinical staff at this practice to be excellent, and they have maintained high standards of care even during challenging circumstances. The team demonstrates professionalism and..
Wolseley Medical Centre
Paulette A.
Although I was unable to register at this practice due to geographical constraints, I was very pleased that my call was answered promptly, the reception staff member was courteous and welcoming, and..
Wolseley Medical Centre
Mark A.
As I have gotten older, I find myself visiting the practice more frequently than I used to. I must say that the entire team has been excellent. I have never had any issues, whether requesting repeat..
Wolseley Medical Centre
Mirela M.
A massive thank you to all the staff members at the practice. Unfortunately, I've had to relocate due to a change in circumstances. I'd like to extend particular gratitude to one team member who..
Wolseley Medical Centre
p p.
Still waiting to speak with my healthcare provider. My test results came back negative and there appears to be a lack of willingness to provide assistance. Am I considered a patient or not??
Wolseley Medical Centre
lia l.
A week's wait to see a clinician followed by a 40 minute wait at reception. The reception team displayed an unhelpful attitude and seemed indifferent to patients.
Wolseley Medical Centre
Dave S.
Excellent service, there is consistently someone available to see me. I find myself needing to visit more frequently due to various health concerns, but the staff remain welcoming and helpful..
Wolseley Medical Centre
S J.
I would like to express my gratitude to the team for their assistance with an important administrative matter. The administrative staff and practice management were particularly helpful throughout..
Wolseley Medical Centre
anita j.
Lovely surgery. The clinical staff are excellent but it can be challenging to reach the practice. I've been attempting to get through for several days without success.
Wolseley Medical Centre
Billie R.
Excellent medical professionals
Wolseley Medical Centre
Robert T.
The team were welcoming and the overall service was of good quality.
Wolseley Medical Centre
Amy S.
The nursing staff at this practice are excellent and I have no complaints about them whatsoever. The doctors, however, can be quite variable in their approach. Some have come across as dismissive..
Wolseley Medical Centre
Kelly F.
Excellent medical professionals
Wolseley Medical Centre
Caitlin_. R.
I waited approximately 25 minutes without receiving a response while in the queue. Upon entering, the reception area did not appear to be particularly busy, nor did staff seem to be engaged in phone..
Wolseley Medical Centre
Cookey M.