Clarkson Surgery

I would rate this practice much lower if possible. I have found my experience quite disappointing. One receptionist in particular comes across as unfriendly and appears to have an attitude of..

When I contact my practice, I expect to speak with a clinician and ideally secure an appointment. I do not call to discuss medical matters with reception staff in a public setting, particularly..

The experience at this surgery was disappointing, particularly regarding the difficulty in obtaining appointments for children.

To be honest, both my partner and I have consistently felt heard and valued. There has always been someone available who understands how to help. I genuinely believe that you tend to receive what..

When my symptoms deteriorated, I contacted the practice and was able to see someone very quickly. Following some investigations, I received a prescription that was prepared for collection without..

Why was I given an appointment at 10.40am for a clinical procedure when the relevant staff member did not arrive until just before 11am? There were several other patients also waiting with..

The practice maintains a clean and welcoming environment with considerate and helpful staff members. Convenient parking facilities are available adjacent to the premises.

My family has been registered with this practice throughout our lives and we have found no reason to change. The staff have consistently demonstrated professionalism and we have received excellent..

Generally the service provided is of a good standard, however I had a concerning experience in June when I attended an appointment regarding significant pain in my hip and groin area. During the..

I had a disappointing experience during my recent visit. Although I haven't had problems before, I felt I was treated poorly on this occasion. I had been attempting to reach the practice since..

I have received excellent care over the past week and a half from various members of the team.

Urgent!! Prescription medication tablet Could I please receive my prescribed medication at midday 🙏🙏🙏🙏🙏 Three days without my regular medication has caused me headaches and I feel unwell..

This practice does not merit a positive rating. The telephone service was deeply unsatisfactory—I waited considerably longer than acceptable to reach someone for booking an appointment for my..

The telephone service is unsatisfactory, and obtaining an appointment or speaking with a clinician proves to be very difficult.

There's a lot of discussion about the quality of healthcare experiences, and I felt compelled to share what happened to me recently. I hadn't visited my GP for a decade due to a previous surgical..

I am dissatisfied with the waiting experience.

This practice is concerning regarding how administrative staff appear to have accessed my medical records when discussions with my clinician should remain confidential.

I found this practice to be extremely disappointing. The reception team appeared dismissive and unhelpful when I was waiting to be seen. Getting through to arrange an appointment proved very..

This surgery has presented numerous difficulties. I will outline the most significant concerns. My medical records from a private scan went missing on two separate occasions, which resulted in..

Disappointing experience overall. The service lacked the professionalism and practical approach I would have expected. When requesting an extended appointment, there was confusion around the..