TC

Trina C. 9 years ago • From Google

Rating

Bad

Reception staff dismissive when discussing my concerns

I found my experience at this practice deeply disappointing. The approach taken by the clinical staff was concerning. I felt that my request for appropriate support was not met, and I left feeling unwell and requiring assistance to walk without what I felt was adequate care. The staff seemed dismissive of my situation, particularly given circumstances I had disclosed about my medication. I was subsequently removed from the practice list, which I found upsetting and felt was unjust given the context of my circumstances. I believe this practice did not provide the standard of care I expected, and I feel my time and NHS resources were not used effectively. I would encourage others to carefully consider their options before registering here. I intend to pursue a formal complaint regarding my care.

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