DL

Dr L. one year ago • From Google

Rating

Bad

Reception staff dismissive when explaining symptoms

I have been experiencing ongoing discomfort for an extended period, which eventually required emergency care. During my visits, I found the staff to be dismissive and unwilling to engage in discussion. There were disagreements about treatment approaches that left me feeling unheard. When I attempted to discuss my concerns with the GP, they seemed uninterested in listening to my perspective. I have decided to seek care elsewhere, including exploring private options, as I no longer feel confident in this practice. The quality of care appears to have declined significantly in recent times, and I no longer feel that my needs are being prioritised.

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