Mytton Oak Medical Practice

Delightful and welcoming clinic. While wait times can be lengthy, the staff are incredibly accommodating and genuinely committed to assisting patients.

Attempting to schedule an appointment is an absolute joke!! I've been stuck on hold for nearly 10 minutes, and just when it appears I might finally connect, the system claims the number is..

Completely terrible medical procedure. Showed zero care, ignored my concerns, and arbitrarily denied my prescription renewal without any explanation.

The receptionist who answered my call was quite curt and dismissive. They interrupted me while I was speaking and cut me off mid-sentence. When I explained I was ringing to arrange a follow-up..

I have been attending this surgery for many years and based on my own experience, I have found the staff to be very professional.

If I could rate this lower than the minimum, I absolutely would. These are hands down the most incompetent medical professionals I've encountered, and it's tragic how far they've fallen from their..

I was thoroughly impressed by the medical care I received from this physician. The doctor demonstrated exceptional professionalism, taking ample time to listen carefully to my concerns and explain..

I emphatically recommend avoiding this healthcare facility. My encounters have been uniformly disappointing, marked by a profound absence of compassion and limited psychological care competence...

I attended the surgery this afternoon and was seen by a member of the medical team. What a wonderful healthcare professional they are, demonstrating such patience and compassion. I also encountered..

Absolutely appalled by their conduct. They've treated my daughter in an utterly unacceptable manner. Their apparent indifference to patient needs is staggering, as they seem more interested in..

Consistently received compassionate and respectful care. This medical practice far surpasses previous healthcare providers I've encountered prior to relocating to Shrewsbury.

Consistently friendly and welcoming employees

I scheduled an appointment three weeks out, but my shoulder pain is unbearable. Today, I sought an urgent slot, and they offered me an afternoon appointment. Despite arriving punctually, I endured..

Dr Gosavi has been an incredible support throughout my 10-month surgical journey and recovery process. Last night, even outside of regular office hours, I received a text checking on my antibiotic..

The administrative side of this practice is seriously lacking. I wasted nearly three-quarters of an hour attempting to schedule an appointment without success. Pro tip: avoid calling during lunch..

Absolute bottom of the barrel service here. My partner nearly suffered a cardiac event because of their complete incompetence. Their promises are pure fiction, and it's crystal clear they have zero..

I recently had a positive experience at the surgery. I was able to get through on the phone and secure an appointment very quickly. During my visit, the clinician took considerable time to..

They totally ignored my scheduled phone call, made zero effort to communicate or explain their absence, and left me hanging without a single word of explanation - what the heck?

I am not one to typically voice grievances, but the situation at this medical practice has deteriorated to such an extent that I feel compelled to contact the CQC. "As a patient and carer for other..

I was genuinely impressed with the care I received during my recent routine health assessment appointment. I was contacted by the practice via text message to arrange an appointment. The booking..