Glebe House Surgery

I had a poor experience when I brought my family member to their appointment. The appointment was scheduled for mid-morning, but we were still waiting well past the scheduled time. My relative was..

I'm uncertain about the current situation at the practice. The clinical team continues to demonstrate the compassion and dedication we've come to expect, however the reception staff appear less..

Relocated to the area approximately a year ago and transferred my care to this practice. I had come across some comments suggesting the team might be unwelcoming, but this did not align with what I..

Consultations were generally punctual, and the team demonstrated a welcoming and helpful approach throughout my visits.

The speed at which prescriptions are processed at the pharmacy can sometimes be quite frustrating.

Received a text message requesting contact with the surgery about some blood test results. When I called back, the receptionist explained that an appointment would be necessary to discuss the..

Called early in the morning and found myself quite far back in the queue to speak with someone. When I tried again shortly afterwards, the available slots had already been filled. The earliest..

The clinical staff I've encountered have been pleasant and professional as you would hope, however the experience is undermined by difficulties with the front desk team, whether due to being..

Arranging a standard appointment proves to be quite challenging. Calling at the start of the day means competing with numerous other patients attempting to reach the practice simultaneously, and you..

Excellent service, much appreciated to all the team.

Disappointing experience when bringing my teenage son for a blood test. The staff member performing the procedure appeared uncertain about the reason for the test. Additionally, a repeat..

The team members were welcoming and approachable. The clinical professionals provided excellent care.

It is fairly straightforward to secure appointment slots through early morning telephone contact. Routine health assessments are consistently organised. Reminders for immunisations are reliably..

Had an appointment and found the clinician to be very understanding and attentive to my concerns.

Extremely disappointing experience.

Excellent service from the practice team once more. The process of registering my child as a temporary patient was handled swiftly and with professionalism. My child was subsequently seen promptly..

I am extremely disappointed with what happened over the past day. I attended an urgent appointment yesterday to address several concerns, with one requiring immediate attention and emergency..

I attended an early morning appointment and despite the clinician running behind schedule, they were exceptionally comprehensive and took their time with me. It was a positive experience, and I left..

The appointment went very well overall, though there was a delay before it began.

The medical professionals and team members are typically very pleasant and welcoming. Unfortunately, this positive experience was diminished by an interaction with someone at the pharmacy counter. I..