Hallgarth Surgery

When I book an appointment, I often find myself waiting several days before I can be seen, as the practice frequently indicates that no slots are available on the day I request. This has been my..

It has been difficult to secure an appointment during times of illness, as the reception team tends to redirect patients to 111 instead. I would have preferred to continue with my previous practice,..

Why maintain a medical practice when the reception staff appear to possess diagnostic expertise? I received what felt like a complete assessment and resolution during a brief phone interaction...

I have consistently had positive experiences at this practice and have always received the assistance I required. Given the broader challenges within the healthcare system and resource constraints,..

This place could serve as a cautionary tale for surgery management practices! - Getting an appointment is extremely difficult for anyone with work or other commitments - While some staff members..

I have been raising concerns with this surgery for an extended period regarding a family member's wellbeing. Despite these repeated reports, I feel no meaningful action has been taken. The situation..

Disappointing experience at this practice. Appointments were not adhered to and the overall visit felt unproductive. Would not recommend signing up. Not satisfied with the service provided.

Deeply disappointed with my experience. I preferred my previous practice in another location. The appointment system is frustrating—calling at the designated time results in no availability, and the..

Contacted the practice to arrange an appointment and was able to be seen. Received a diagnosis and was prescribed appropriate medication as required, which was appreciated 😊

Absolutely disgraceful. I attempted to book an appointment for my daughter by telephone but was left waiting on hold for approximately 50 minutes. I then drove to the surgery in person, only to be..

If I could have given zero stars I would have. The practice appears to be staffed primarily by locum doctors who seem unwilling to see patients. Management appears inadequate and obtaining an..

My spouse and I have received care at this practice for more than two decades. Throughout this time, we have consistently been treated with respect, compassion and consideration for our dignity. The..

Absolutely wonderful practice. The way the entire team has managed through such challenging circumstances is truly impressive. Every member of staff demonstrates friendliness, expertise and..

It is difficult to arrange a consultation at this practice.

I'm disappointed to see so many unfavourable comments, as our practice has faced challenges with staffing levels recently but I have consistently received follow-up contact as assured, been provided..

Attended an appointment where images were taken for onward referral to hospital. After the expected timeframe for receiving results passed without contact, I called to follow up. I was informed that..

The practice has consistently demonstrated availability, and the clinical staff have been excellent throughout my visits.

The service at this practice was extremely disappointing. I called at 8:30 in the morning and despite getting through just five minutes later, I was told there were no available appointments. It..

The service has shown improvement compared to my previous experience. The reception staff member was welcoming and managed to arrange an appointment for me promptly.

I have been waiting for nearly five days without receiving a response. Each time I contact the practice, I am told to expect a call back in the morning. I am quite disappointed with this experience.