Park Surgery

I found the service to be very disappointing, with ongoing issues regarding the accuracy of information provided by reception staff, who I also felt were unhelpful and dismissive. I was not kept..

The healthcare professional did not clean the area before conducting a blood test and used a larger needle than expected. A small mark has remained at the site since then, and this matter has..

It is extremely difficult to obtain an appointment at this practice. I am puzzled as to how anyone manages to secure one. While I understand that access was limited during the pandemic, I am..

The staff members appear to be consistently rushed and lack courtesy in their interactions. Appointments typically involve seeing nurse practitioners rather than doctors, and the care received has..

Throughout my time as a patient, I have found that accessing GP services at this practice has been consistently challenging. Obtaining same-day appointments proves very difficult, even when..

I found my experience quite disappointing. On my first visit, there appeared to be confusion with my appointment details, and I arrived to find it was only a consultation rather than the procedure I..

It is difficult to secure an appointment at this practice, and there appears to be limited availability for in-person visits as many consultations are being conducted remotely.

After discovering that the telephone callback system was experiencing difficulties, which ideally should be addressed, I waited for reception to answer in order to book an appointment. I was seen..

Unreliable service. Important prescriptions were misplaced on multiple occasions. It requires persistent follow-up with staff to ensure healthcare matters are properly addressed. While I recognise..

I have consistently had a positive experience at this practice and have always received excellent care.

I was in quite a desperate situation regarding medication today, and the receptionist helped sort everything out for me. They were really amazing! Thank you so much 😊 x

It has been difficult to secure an appointment by calling ahead, and the lack of advance booking options makes planning healthcare visits challenging. A family member has been attempting to arrange..

The surgery experience was quite poor and disappointing overall. There were concerns about how matters were handled that felt like they warranted further review.

As a new patient, I received a quick medication review without any complications. The healthcare professional I saw was genuinely helpful and supportive. They took my concerns seriously and didn't..

The reception staff demonstrated helpfulness and professionalism throughout. The premises were well-maintained and offered plenty of space. The clinical staff member was equally helpful and..

Would rate lower than one star if possible. Have been attending this practice throughout my life, yet accessing care has become increasingly difficult. The appointment booking process is..

Over the past several years, there appear to be considerable enhancements at the practice. Previously, attempting to secure an appointment by calling repeatedly in the mornings would prove..

The team consistently demonstrates a helpful approach. Staff members maintain a pleasant demeanor and conduct themselves in a professional manner.

The reception area appears to be understaffed. When making requests, responses can take an exceptionally long time. Upon arriving for a scheduled appointment, there have been instances where..

The reception and appointment booking team could benefit from additional training. I have experienced ongoing difficulties with them throughout my time as a patient. I received a text message..