The Village Surgery

Called during morning hours and spent the entire duration listening to a recorded message repeatedly encouraging patience with reception staff, despite the phones remaining unanswered. My spouse..

I recently had a blood test performed by a phlebotomist who has been taking my samples for quite some time. I experience significant anxiety, particularly around needles, and this staff member has..

The clinical staff at this surgery are generally competent, however I have experienced significant difficulties with the reception team. Over recent months, several issues have arisen: - A medical..

The healthcare professional demonstrated excellent hosting skills and executed their responsibilities with genuine enthusiasm and a high standard of professionalism.

The staff member was excellent! Always willing to help and resolves my issues promptly.

The healthcare professional I saw was extremely helpful and resolved an issue with my medication that was approaching expiration.

This Practice is currently subject to a Care Quality Commission review regarding concerns about adherence to NHS prescribing guidelines.

This is a general practice surgery. I attended for a scheduled vaccination appointment. The facility was well-organised and the waiting time was minimal with efficient patient flow.

Generally a very good surgery, manage to get appointments a lot of the time and the reception staff who answer the phone are always reassuring. Special mention to one member of the reception team,..

Received a flu vaccination today and the healthcare professional was reassuring throughout. The procedure was quick and caused no discomfort.

The appointment booking system requires calling at 8am, which is problematic as I work from 7am five days a week and need substantial notice to arrange time off for a same-day appointment. It would..

Had to see a clinician today and received a telephone consultation which resulted in needing an in-person examination. I was very pleased with the treatment and service provided, which was excellent..

A very positive experience with helpful guidance provided.

Received a flu vaccination at the practice - the appointment was quick and efficient, and the overall service was excellent.

Wonderful service - the nursing staff went above and beyond to help me.

The care and service I received from the nursing staff was both excellent and informative. Many thanks.

I cannot fault this practice. I attend regularly for treatment and usually see the same clinician who always makes me feel comfortable and at ease during consultations. I am very rarely kept..

The medical team here are genuinely compassionate and consistently prioritise appointments for my children when I contact the practice, often managing to fit them in the same day.

I arranged appointments for both my partner and myself to undergo a routine ear procedure. The reception team were excellent—helpful, welcoming and conducted themselves professionally throughout...

I am very satisfied with this practice as I am consistently able to secure appointments at times that suit my needs, and the team members demonstrate both professionalism and friendliness in their..