MH

Melissa H. 3 years ago • From Google

Rating

Excellent

Reception staff handled busy shift with calm professionalism

Attended an appointment today at the Extended Access/Out of Hours service and the receptionist working at the desk was absolutely wonderful! During my visit, another patient required an ambulance and she handled this situation with great composure and professionalism. Shortly after, a clinician came and asked her to arrange another ambulance within a couple of minutes. Despite these demanding circumstances, she remained incredibly professional and helpful. I'm very grateful for her assistance in getting me booked in, and I can only imagine the pressure she was under managing everything so efficiently. She truly deserves recognition for her outstanding performance! Well done to the team 👏

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