LV

La V. 2 months ago • From Google

Rating

Excellent

Reception staff handled complex prescription changes well

The practice has been managing my mother's ongoing health requirements consistently, including frequent prescription adjustments, arranging referrals, and accommodating appointments at short notice. The volume of changes has sometimes been challenging for me to track, particularly given how busy the practice is. The reception team have consistently demonstrated politeness and compassion, and the clinical staff have shown the same qualities alongside their expertise. As my mother's carer, I often find myself stressed and may not always express my gratitude in the moment, which is why I wanted to take this opportunity to write this review and extend my sincere thanks.

Pearl Medical Practice

one month ago

Dear La Dolce Vita Thank you for your kind comments Yours sincerely Clarise Buncombe Practice Manager

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